Shipping Policy

Has my order shipped?

As soon as your order has been processed to ship, you will receive an email with tracking information. We do our best to send out orders the same or the next business day after they are received. It can take up to 24 hours for tracking to post so if you don't see immediate progress, please be patient and check back again soon!

How long does it take to ship?

We strive to process orders on the same or the next business day after they are placed. However, please allow up to two business days for order processing. Once your order has been shipped, you will receive an email with tracking information. Please note that tracking updates may take up to 24 hours to appear. If there is no immediate progress, we kindly ask for your patience and recommend checking back later. Processing times do not include weekends or holidays. Due to global shipping conditions and increased package volumes, transit times may be longer than usual and are beyond our control. If your tracking number shows no movement for seven business days after shipment, please contact us for assistance. Thank you for your understanding and support!

I'm having trouble ordering.

If for some reason you experience some difficulties ordering it could be the browser on the computer you are using. Try a different browser, like Mozilla or Internet Explorer. If you think it is an issue with PayPal, you may have to contact PayPal’s customer service. If you are still having issues, please contact customer support.

Did my order go through?

Once your order has been successfully processed, you will receive an email confirmation from us. If you do not see this email in your inbox, please check your junk or spam folder. Once your order has shipped, you will receive a second email with tracking information. While we strive to process orders on the same or the next business day, please allow up to two business days for processing. Additionally, tracking information may take up to 24 hours to update. If you do not see immediate progress, we appreciate your patience and recommend checking back later. If you have any further questions, please feel free to reach out. Thank you for your order!